To Contact Us
Please fill out the form, and we will reach out by the phone number you provide.
We would enjoy the opportunity to discuss your Rolex and develop a service plan that meets your goals; current and future. Please call Monday through Friday between 9:00 and 5:00 CST or email bobridley@watchmakers.com and let us know when it is convenient to contact you.
To ship your watch to us, we recommend the following:
To ship your watch to us, let us make the process as seamless as possible. We have two options to ship your watch safely and quickly to us.
- We can schedule a pick up at the location, day, and time of your choice or
- You can take the package to your nearest Federal Express or UPS shipping center.
In either case, we will provide an Overnight shipping label insured for the value of your watch.
We recommend double-boxing the watch, attaching the provided labels, and shipping Monday through Thursday.
Upon receipt of your watch, we will email a confirmation that your watch has arrived. Within four business days, your watch will be evaluated, and at that time, we will schedule a call so that Bob can discuss the watch service needs with you.
To call us, phone: 817-276-1400
Please fill out the form, and we will reach out to you.
